Claims Administrator – Blackburn  

The Company:

We are recruiting on behalf of a leading UK law firm based in Blackburn, specialising in no win, no fee claims. The firm supports individuals and businesses in recovering compensation for financial mis-selling and consumer matters.

Due to continued growth, the claims processing team is expanding and we are seeking experienced, organised administrators to join as Claims Executives. This is an excellent opportunity to secure a permanent role within a professional, structured environment offering long-term progression.
  
Location:

Modern, fully office-based role in the heart of Blackburn, with excellent public transport links and easy access from the M65.
  
The Role:

• This is a highly administrative and process-driven position requiring strong organisation and attention to detail.
• Managing multiple shared mailboxes and responding to queries professionally and efficiently.
• Preparing, issuing and processing claim documentation to Introducers and third parties.
• Sending and checking completed Conditional Fee Agreements (CFAs)
• Accurately updating and maintaining case records using Aquarium case management software.
• Chasing outstanding documentation and following up on incomplete information.
• Ensuring strict external deadlines are met
• Carrying out data cleansing and administrative tasks in line with GDPR regulations.
• Maintaining accurate file management and record keeping team productivity and service standards.
• Adhering to all internal compliance policies and procedures.
• The position is administration-heavy and requires the ability to manage a high volume of casework accurately.

  
Skills and Experience:

• Proven administration experience within an office-based environment.
• Strong organisational skills with the ability to prioritise workload effectively.
• Excellent written communication skills.
• High level of attention to detail and accuracy.
• Confidence using databases or case management systems.
• Professional telephone manner.
• Resilient, proactive and able to work in a fast-paced setting.
• Experience within legal, claims, insurance or financial services is advantageous but not essential.

  
What’s on Offer:

• Full-time, office-based role: 9:00am – 5:30pm, Monday to Friday.
• Starting salary of £25,000 per annum.
• Permanent opportunity within a growing and stable organisation.
• Clear training and progression opportunities.
• Supportive and professional working environment.

  
If you are a strong administrator looking to develop your career within a legal setting, we would love to hear from you. Apply today and join a growing team where your organisational skills make a real impact.

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