Job Title: Housing Disrepair (HDR) Legal Administrator
Location: Blackburn, (office-based)
Salary: From £26,000.00 (dependent on experience)
Job Type: Full-time, Monday to Friday

About the Role:

We’re looking for a proactive and organised Legal Administrator to join our Housing Disrepair (HDR) team. You’ll act as the first point of contact for tenants making claims against their landlords, supporting Fee Earners with case management and ensuring clients receive excellent service from start to finish.
This is a great opportunity for someone with legal or administrative experience to grow within a supportive and expanding team.


Key Responsibilities:

• Vet and manage HDR claims, supporting clients through the process.
• Maintain accurate client and case records using CRM software.
• Assist Fee Earners with administrative tasks, reporting, and case preparation.
• Liaise with internal teams and external stakeholders to keep cases moving smoothly.
• Look for ways to improve processes and support the team’s efficiency.

Required Skills & Experience:

• Excellent attention to detail and organisational skills.
• Strong communication and client service abilities.
• Ability to manage multiple tasks and meet deadlines.
• Experience with MS Office (Word, Outlook, Excel) and Adobe Acrobat.
• Calm under pressure with a positive, flexible attitude.

Desirable:

• Previous Housing Disrepair or legal administration experience.
• Experience with legal case management systems (Proclaim).

What We Offer:

• Competitive salary from £26,000.00 (dependent on experience).
• Company pension
• 23 days annual leave plus bank holidays
• Free parking
• Company events and socials

To Apply:
If you’re organised, proactive, and ready to develop your career in legal administration, we’d love to hear from you! Please apply with your CV today.